Operations Lead

Location Hamra, Beirut, Lebanon
Job Type Full time (Onsite)

About the Role

Your role is to ensure that all projects and internal operations run in a structured, predictable, and controlled manner.

You are responsible for execution quality, timelines, and system discipline across the company.

This is not a passive coordination role. You are expected to take ownership, enforce processes, and ensure that work moves forward without delays or confusion.

Key Responsibilities

  • Manage and oversee the full delivery pipeline from project kickoff to completion
  • Ensure all tasks, timelines, and responsibilities are clearly defined and followed
  • Monitor project progress and proactively resolve blockers
  • Enforce internal processes, workflows, and quality standards across teams
  • Coordinate between business, technical, and creative teams to maintain alignment
  • Maintain accurate tracking of all projects using internal tools (CRM, task managers)
  • Ensure smooth client onboarding and handover from business development
  • Identify inefficiencies and improve operational systems continuously

Performance Metrics

  • On-time project delivery rate
  • Adherence to defined processes and workflows
  • Reduction in delays, errors, and rework
  • Team responsiveness and task completion consistency
  • Overall execution quality across projects

Requirements

  • 2+ years of experience in operations, project management, or delivery roles
  • Strong organizational and problem-solving skills
  • Ability to manage multiple projects and priorities simultaneously
  • Comfortable enforcing structure and holding team members accountable
  • Clear communication and coordination across different teams
  • Fluent in English and Arabic
Experience 2+ Years Experience
Working Hours 08 AM to 05 PM
Working Days Weekly 5 days (Mon to Fri)
Deadline Always Scouting
Apply for the Job